Gaya APA

Surachman, R., Sujata, A. (2004). What's Ombudsman ? : the background, the principles, the inception, its relationship with the government and citizen . Jakarta: .

Gaya MLA

Surachman, RM., Sujata, Antonius. "What's Ombudsman ? : the background, the principles, the inception, its relationship with the government and citizen". Jakarta: , 2004. Text.